Refund policy

At Belluty, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Window

You may request a return within 30 days after receiving your order.

To be eligible for a return:

• Item must be unused and in its original condition.
• Product must be returned in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Used or installed products
• Customized or personalized products
• Clearance or final sale items
• Gift cards

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the product
• Photos of the packaging

We will gladly replace the item or issue a full refund.

Refund Process

Once your return has been received and inspected, we will notify you by email.

Approved refunds are issued to your original payment method within 5–10 business days.

Original shipping fees are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or we shipped the wrong item.